7 innovative ideas to motivate staff and ensure customer satisfaction

First, innovative communication:

* Each and every decision I need to take ten minutes, take five minutes to reflect on how best to move this resolution to the clients.

* Add a famous saying or a cartoon or to the notes or messages sent through the Internet or fax in order to give some fun and to attract the attention of customers.

* More complicated, with the working group meeting per month be free and unrestricted formal agenda of a better communication between the team.

Secondly, the work environment:

* The best place to work is the place where the trust, including working with them and proud of what they were doing it.

* Look at your place of work and tried to give a personal touch to it.

III care to assess all:

To all those who work in the consolidation of the company's goal to preserve the confidence of others for themselves and not risk the threat of such confidence.

IV respect:

* Remember that the value of the human known as a way of it.

* Be sure to identify the cultural differences between the different peoples to show respect for others.

Fifth goal of the work:

* We must stop thinking that the work imposed on us because we need the money and start an activity in mind we have chosen to participate by the value that it provides to our lives and society more broadly.

* Be sure to bring a personal touch in your Tmizk who were doing the same tasks.

VI sympathy:

* Allow an hour for the staff or reducing the weekly hours of work time to volunteer in charitable activities.

* The fact that the task of working in different sections of their tasks and let them benefit the community.

VII broadcast enthusiasm:

The fact that the athletes of the team's personnel to play football for example Kkrp favorite days in the month.

What are the ways that help the institution to satisfy the customer and keep in touch with the Foundation? And how institutions can maintain the customer?

In the view of some institutions and private sector institutions of the quality of all acts of its employees make up a continuum, each and every one of them on the other to provide outstanding service to the customer at the end of the day. This series of staff or employees to be one of them, and then the client resources and client resources and how to access the service or product reaches the ultimate consumer.

How is this done? When an employee receives the data, information or services, or material which we call the "imports" from the employee or agent of another agent, it may be. This customer and to improve the import or re-formed and then "exported" to another staff member, and the employee, the "resources" after the agent, and the staff member who receives the "imports", and thus a set of interrelated factors, each one of them until you reach the other service or product end-to-consumer outside the institution.

This customer to take advantage of the final product or service does not know much about the work within the institution so that they reached to the service or product. But without a doubt want a service or product is characterized by the following features:

1. The desired result by the client.
2. Delivery of the product or service in a timely and appropriate place.
3. That the product be ready for use.
4. Features of the product or service at a reasonable price.

Of the above, we believe that the relationship between the supplier and customer relations, maintaining a distinct, inter alia, a multi-supplier to ensure a permanent presence in the relationship with the client, and this relationship must be characterized by the following features:

1. To trust each other.
2. Itvihama on how to work together.
3. Suppliers to provide alternatives to the client in the event of disruption of service or product.

To reconcile with suppliers and customers, and we ask that the customer should refer to the following three questions:

1. Why do you need? Here, and I think that the customer has no right to say: this is why Achtsask. Such a question will enable the supplier to provide the service or product requested by the customer.
2. Including what to do or whom I am to you? This will enable the supplier to determine the needs of clients and worked on the development of the product or service that are commensurate with the needs of clients.
3. Are there any gaps or deficiencies between what I need? The answer to this question will enable the supplier to work hard to develop the product or service to suit customer requirements. Supplier will be able to find alternatives in case of failure to make the product, making it work.

The first ring


The client on the right .. So says everyone. Who is the client. Why is

right? Why everyone is seeking to pacified ?

Customers or consumers are the names of individuals or organizations to obtain

information or data or services or resources of various kinds, from an external source.

Because it reflects the word translated from the supplier or the source.

This customer is not all employers should pay special attention and they know how

important to the success of their work, which is the real key to reach the prosperity and

wealth. In the view of some institutions, it is essential that each of its members should be

aware that the salary did not come in the absence of the client.

I saw in the bulletin distributed to institutions, staff hours, joining the service. Among "the

most important priorities we have is to provide outstanding service to our customers,"

then adds, "Use the best view you have on every occasion," We understand from this is

that the institution put great importance on customer care to be the cornerstone of the

strong and the basis for its survival. They also provide for staff to use the powers used to

obtain the consent of the customer.

So we know how important customer to the institutions and major companies too

We're going to complete tomorrow, so be in touch